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Le Centre Sheraton Montreal

The Sheraton is located at Boulevard Rene Lévesque in the city centre of Montreal. It is easy to reach from the airport, as the bus stop of the airport bus 747 is in front of the hotel. The hotel offers a parking garage for a fee.

There is an entrance from the boulevard Rene Lévesque but the main entrance is in a covered driveway which could be accessed from Rue Drummond.

The hotel is a concrete building with 37 floors and not really nice. The lower floors of the hotel host the public areas of the hotel with restaurants, meeting and board rooms and the health club.

After stepping in the hotel one is in a quite small lobby. On the right side are the six check in desks, which are usually staffed with three persons, but all placed are staffed in peak time if the hotel is fully booked. A dedicated desk for SPG members is available.

On the other side of the entrance is the concierge desk.
The Sheraton link desks are next to the check in desk and often very busy.

Sofas, armchairs and table are available, but the space is quite small given the size of the hotel. The lounge is often very busy and if you wait for a guest it is okay, but I would stay there for longer than necessary in the busy hours in the morning or afternoon / evening.

Also on the ground floor are the restaurant and the bar. While the first is separated from the lobby and has its own room, the bar is only separated by a bookshelf. This is a nice concept and the most of the book are real. The bar could be nosiy due to the noise from the lobby, but it is a better place for meeting guests and clients and have a drink. The bar has a big window to the street and is designed atrium style. The design is nice and I like it, it is somehow cosy but airy and bright. The big chandeliers are eyecatchers, but did not quite match the style of the bar. The bar is serving not only beverage but also light snacks. It is also a place for a quick coffee in the morning as the bar is open from 06:30 – 01:00.

The restaurant “Boulevard” is open for breakfast and lunch and serving breakfast in the morning and light European inspired snacks for lunch.

The modern gym and the wellness area are located on the sixth floor. The gym is medium sized and the machines are quite new and modern. The pool is large by hotel standards and one can describe it as lap pool. A Jaccuzzi and small saunas for each gender are also part of the pool.

A changing room with lockers and showers are available and towels are provided by an agent on a desk in the entrance area. The pool and gym are open from 06:00 to 22:00, unfortunately not 24/7 and one can only access this floor during the opening hours.

There are six elevators to reach the floors with the guest rooms, only three of them reach to the 37th floor where the club lounge is located.

The club lounge is on the top floor (37th) and open from 06:30 to 21:00. Breakfast is served from 06:30 to 09:30 weekdays and from 07:00 to 10:00 on weekend and hors d’oeuvre are served from 17:00 to 20:00.

The lounge is quite large and designed as club with cozy armchairs, sofas and table and nicely decorated. It has large windows with nice views to Montreal although not towards the old part of Montreal. The bar area is a few steps up from the main part. Computers are also available.

Breakfast is a continental buffet with a selection for fresh fruit, cereals, boiled eggs, cut cheese and sausages as well as jam and peanut butter. Bagels, toasts, croissants and pastries are available as well. Orange juice, tea, coffee are available from dispenser and a coffee machine from the buffet. I rate the selection especially the healthy option as quite good and also large.
Club floor are floors 35 and 36.

The hotel has 43 meeting and board room located on the lower floors and a few executive suites on the higher floors, some connected to other suites and rooms.

visited on: US Airways to YUL

Stays February 16, 2012

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Arrival Date: February 16th, 2012
Departure Date: February 17th, 2012
Room type booked: Traditional King Bed (got upgrade to Club Floor)
Rate Plan: January Sale Rate
Room Number: 3511
Room Rate: 119 CAD (excl. taxes)

Status of Guest Program: Platinum

I arrived late at the hotel around 23:00 and there was no line at the check in desks. The only agent on duty at this late hour checked me in and I had only to show an ID and to provide a credit card. I was given information about opening hours of the lounge but had to ask about location and opening hours for gym and pool. I was asked if I needed a late and check out and check out at 16:00 was confirmed right away without any problem. I was addressed several times by name during the procedure and the agent looked at me while talking to me. I was offered 500 points as SPG Platinum welcome gift, there were no other options available.

The layout of my room on the 35 floor was this of an average hotel room. After stepping into the room, one was in the small hallway with the entrance to the bathroom next to the entrance door.

The door to the bathroom had a glass panel made of frosted glass. The bathroom was of average size with sink on the left side along with a lot of space to store personal items. A hairdryer was in a bag placed on a rack with the usual bathroom amenities.
On the opposite side was the bath with a shower head with massage, rainforest, normal and a water saving function. The water pressure was low, I would have prefered a higher (or better) water pressure. The lighting in the bathroom was also a bit dark for my taste, especially as the bathroom was using a brown colour scheme. Showerhead and shower curtain were in good shape.
Towels were provided for two persons and a bathrobe was placed in the closet in the hallway. Also located in the closet in the hallway were the safe and the iron with ironing board.

My room had on the left side a double bed with a Sweet Sleeper mattress and four large pillows in addition to two smaller ones. Two bedside tables with lamps on it were placed at each side of the comfortable bed. One of them had an iPod docking station and a cordless phone was placed on the other bedside table.
On the left side of the large window was an armchair with a small table and a lamp. On the right side of the room were the desk with the second cordless phone and a lamp along with the LAN connection cable and a sideboard. There is no minibar in the room but tea and coffee making facilities were located in a drawer in the desk while the large LG flatscreen TV was placed on the sideboard
In-room wifi is available for a fee, but free for guests staying on the club floor or holding status in frequent guest program of Starwood.

It was possible to plug in several devices into the TV screen using a media hub at the desk.

The colour scheme is generally a light brown /beige colour with touches of dark brown. This makes the room cozy but also a bit dark. In general is was a nice design and matches the design of the public areas of the hotels as well as the club lounge.

The room was in good shape and does not show much stains and scratches at furniture, walls and carpets.

The staff I had contact with was helpful and friendly. All information provided was correct.

Check out was busy at 16:00 but the line moved quickly and soon it was my turn. I was asked if everything was okay. I was addressed by name during check out. The folio was first shown before tucked away in an envelope.