Sheraton Frankfurt Airport Hotel & Conference Center
The Sheraton Frankfurt Airport Hotel & Conference Center is located at Frankfurt airport and connected with both terminal and long distance railway station. You do not have to leave the building, in so far it is very convenient if you arrive by train or plane.
The building is shaped like an S with two towers which are connected by the lobby on lobby level. It has 8 floors, but with the lobby being in level 2 there are only 5 floors with rooms.
The lobby is big and very airy with a glass roof and big windows offering views to the main terminal. The check-in desks are opposite the hallway which leads from the terminal / train station to the lobby. There are quite a few desks and a dedicated check in desk for SPG Gold and Platinum members. Depending on the occupancy rate of the hotel, the desk is staffed with two to five or even more agents. If you already know, you received an upgrade to the club level, you can check in there.
The elevators to the tower rooms are on the left hand side before you enter the lobby.
The concierge desk is opposite the check in desk.
The lobby offers lounge chairs, Link by Sheraton computer terminals. The “Café The Glass House” is part of the lobby and on the other side of the lobby. A shelf marks a separation between the main lobby and the part with the Café. The Glass House is open on weekdays from 05:30 to 18:00, a breakfast snack is served from 03:30 to 06:30; it is closed on weekends.
The other restaurants of the hotel are “lemons & Limes” which is a Sports Bar and open from 17:00 to 01:00 Monday – Sunday. Restaurant “Flavors” is open from 06:30 to 22:00 on weekdays, and 06:30 to 23:00 on weekends. Here is an extensive breakfast served in the morning with a wide range of different food and one of the best breakfasts in Europe. The restaurants is serving a Sunday Brunch from 11:30 to 15:00 for round about 35.00 to 42.00 EUR, which is sometimes a themed buffet. It is more an upscale place, though jacket and tie are not necessary. In the basement is the restaurant “Taverne” located which is open on weekdays for lunch (11:30 to 14:30) and dinner (18:00 to 23:30). It is a German rustically themed restaurant and the setting is more casual.
The hotel offers a gym in the basement, which is open 24 hours and equipped with modern machines and seize is okay. A sauna and steam bath is part of the gym. Sauna and steambath are open Monday to Friday from 07:00 to 23:00 and from 11:00 to 15:00 and 18:00 to 22:00 on weekends and holidays.
A number of board and meeting rooms are available as well and a 24 hours Business Center, which is close to the elevators of the tower rooms and therefore also close to the lobby. It is not always staffed though.
The tower rooms occupy the two top floors of the tower wings – the lower rooms are dedicated SPG rooms with the club lounge at the top floor. The lounge is open from 06:30 to 23:00 all day and offers a buffet breakfast in the morning, sweet snacks and fruits in the afternoon and hors d’oeuvres in the evening along with alcoholic and non alcoholic beverages, coffee and tea. Two board rooms are available as well and also computer terminals (PC). Newspapers are available, though the number is a bit low with not many foreign papers on display. The nice thing is the terrace offering al-fresco sitting. The club rooms have their own small gym and their own small sauna.
visited on StarMegaDo 2 - USA and Canada with LH & BA -
Stays November 02, 2010 - May 29, 2012
Arrival Date: November 02, 2010
Departure Date: November 03, 2010
Room type booked: Classic Room
Rate Plan: StarMegaDo Rate
Room Number: 3021
Room Rate: 99.00 EUR
Status of Guest Program: Base
I checked in in the early afternoon and had to wait a couple of minutes. Although I arrived ahead of the usual check in time, my room was ready. Staff was friendly and I was addressed by name.
Most of the rooms have the typical layout of a hotel room. After entering the room, one was in a hallway with the entrance to the bathroom. There were also a closet and a place to store the luggage. Iron and ironing board were placed in the closet.
The bathroom was of average size and featured a toilet, sink and bath. Hairdryer and vanity mirror are wall mounted next to the sink. The big mirror was unfortunately not heated and becomes foggy after taking a shower but there was more than enough space to store the usual utensils like toothbrush, razor etc next to the sink.
The bath had a small glass panel, which was too short (as always) and one could barely avoid water dripping on the floor while taking a shower. The showerhead was okay and water pressure was strong enough, but it took some time until the water became hot.
Three big, medium and small towels were provided and a bathrobe and slippers. Bathroom amenities were the Sheraton brand.
The lights in the bathroom were very bright and the bathroom was designed using warm colors – a light brown / beige color scheme to be specific.
The room had two single beds with the bedside table between them. A wooden frame covered the part of the wall behind the beds and matching the darker brown wall paint. Two switches were placed there to turn off all light in the room.
In front of the window was an arm chair with a lamp / table combination.
The desk was placed on the opposite side in front of the window. Unfortunately the desk was located in a way that the sun was shining on the screen of the laptop, which is not very good in regard to working ergonomics – something I later discovered in the executive rooms as well. However very good were the wide selection of power outlets from Central European sockets, UK plugs and even 110V US socket. A LAN connection was also located here together with a cordless telephone. The desk had a wall mounted lamp and was big enough to work with laptop and place papers and documents.
Opposite the bed was a sideboard. This sideboard featured the minibar and the in room safe. The flat TV was placed there and the coffee machine.
As mentioned above, the room used warm colors and was contemporary designed and refurbished. There was a modern painting above the sideboard. Unfortunately the flat TV covered a part of it. Different colors for the wall added some nice accents to the room design. The furniture is in good shape, but scratches and stains were visible if one took a closer look.
Check out in the morning was quick despite I had to wait a couple of minutes, but all desks were staffed and the lines moved quickly. I was asked if everything was okay and wished a good trip.
Arrival Date: May 29, 2012
Departure Date: May 30, 2012
Room type booked: Classic Room (got Executive Room)
Rate Plan: Beatthetimer Rate
Room Number: 8243
Room Rate: 99.00 EUR
Status of Guest Program: Platinum
I arrived in the early afternoon and used the check in desks downstairs since there were no lines. The agent informed me, that I could use the lounge to check in in case there were lines at the main desks. I was addressed by name and given directions to the elevators for the tower rooms.
The rooms had the typical layout of a hotel room. After entering the room, one was in a hallway with the entrance to the bathroom and closets. The minibar and tea and coffee facilities were located here as well. The safe was placed in one of the closets while iron and ironing board were placed in the other closet.
The bathroom was bigger than in the standard hotel room and included a toilet, sink and bath. A small bank was placed in the bathroom. Hairdryer and vanity mirror were wall mounted next to the sink. The big mirror was unfortunately not heated and became foggy after taking a hot shower.
The bath had a small glass panel, which was as usual too short and one could barely avoid water dripping on the floor while taking a shower. There was a mall mounted shower head and a separate hand shower. The showerhead was okay, not the best one and of surprisingly low quality. Water pressure was okay, but it took some time until the water became warm let alone hot.
Three big, medium and small towels were provided and additionally a bathrobe and slippers. Bathroom amenities were the Sheraton brand, a razor was available as well.
The lights in the bathroom were very bright and the bathroom was using a warm color scheme. The coverage of the area next to the sink with wooden elements fitted well with the color of the tiles on the floor and at the wall.
The room had a king bed with a wooden frame with a night light at the top. Two bedside tables were placed on both sides of the bed with a lamp on each of them and phone on one of them. The lamps could be dimmed individually and there was also a central switch to turn the lights in the room off or on. In front of the window was an arm chair. The desk was placed on the opposite side in front of the window. Unfortunately the desk was located in a way that the sun is shining on the screen of the laptop while working there; a disadvantage in regard to working ergonomics. Like the standard room, the rooms offered a wide selection of power outlets from Central European sockets, UK sockets to even 110V US sockets. A LAN connection was also located there with the second telephone. The desk had a lamp and was big enough to work with laptop and place papers and documents next to the laptop. The desk chair was a real ergonomic desk chair.
The wall mounted Flat TV was facing the bed with a place to store a trolley on the left side.
The room used warm colors and was contemporary designed. The wall colors on one side and the color of the closet in the hallway are the same and the typical Sheraton red color scheme was used by the interior designers. The carpet was striped with warm colors. The furniture was in good shape, but if you took a closer look scratches and stains were visible.
The minibar was an automatic charging one and the prices were average, 6.50 EUR for water and soft drinks (0,5 l), 5.50 for a bottle of beer (0,33 l) and the bottle of wine (0,25 l) is 12.80 EUR. If you took the Café Crema pads for the Tassimo System, you are charged 2.50 EUR each. Only one pad regular coffee and tea were free of charge, which was in my eyes a bit stingy. However, you could of course use the lounge and get your coffee there for free.
The food offerings in the lounge were average. A soup was offered and some snacks, a salad and a wide array of different types of spirits. The lounge was surprisingly not that busy and it was not very difficult to find a free table.
The spread for breakfast in the morning was cheese, salmon, fresh fruit and fruit salad, pastries, rolls and marmalade. Bacon and sausages were offered as well and a cook station offered fresh made omelet, fried eggs, scrambled eggs etc.
I checked out in the lounge. I was not asked if everything was okay but wished a good onward trip by the friendly agent. I was not addressed by name this time. Nevertheless, I will return. The rates vary and with a new competitors next door, the occupancy rate is not as high in the last years which had resulted in lower rates. And the location could not be beaten and while the offerings in the lounge are not top notch, the lounge is big, offers a balcony and I have so far never experienced it overcrowded let alone full, which is an advantage for me over a overcrowded and small lounge. The bed is comfortable and staff usually friendly. More than enough reasons to return.